Returns & Exchanges

At Vibrators.com, we want you to feel confident in every purchase; that is why we offer a 30-day return policy on all unworn fashion items with original tags attached. Please note that for hygiene reasons, intimate apparel and certain accessories are final sale unless a manufacturing defect is present.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all labels and hygiene strips remain intact and untampered.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.